About
It’s our mission to help restaurants be remarkable. AreTheyHappy is an online tool that centralises all messages, reviews and social media into one intuitive inbox. We integrate Facebook, TripAdvisor, Instagram, Yelp and many more. We close the gap between your business and your customers. From one dashboard, you can engage with, join conversations, and respond to customers in real-time. This is vital when one unanswered negative review can cost up to 30 customers. We provide data insights to help you make better business decisions. And lastly, we provide tips and guidance on how to best respond to negative reviews, i.e. with sincerity and class. In the last 8 years, the hospitality industry has changed. The new battleground in the ‘marketplace for customers’ has shifted ONLINE. Yet, with so many customers sharing their experiences through so many different social networks, owners can’t keep up with what is being said, and are spending hours checking individual sites. With AreTheyHappy, you create more time to focus on your core business of great food and great service.