Customer Solution Architect @ Tangent Works in

Our client is a scale-up and niche player in the field of artificial intelligence on time series data. After a significant funding round, they are ready to expand in the next 4 years.
Are you ready for a role as Customer Solution Architect in an extremely innovative environment? If yes, let’s meet!

Description:

• You are responsible for building and maintaining strong relationships with customers, providing support, training, and guidance to help them achieve their goals and maximize their use of our products.
• You are responsible for the entire customer lifecycle from pre-sales to onboarding, account escalations and upsell campaigns.
• You report tot the CEO.

Profile

• You have a master degree and a good understanding of Machine Learning or Artificial Intelligence
• You are well known with Customer Experience. Customer onboarding, account escalation and customer advocay have little secrets for you.
• You have commercial flair and excellent communication skills. You can adopt your style according to the target audiance.
• You are a goal-getter, highly organised and self-driving.

Offer

• You have the opportunity to join a very innovative and young company where you can help to build the future.
• You will work in an environment at the forefront of artificial intelligence.
• You will be working in a European and international context.
• Besides a very competitive salary package, you have also flexibility, fun and learning opportunities.