Customer Success Manager @ Wenite in Ghent, Belgium


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What you will be doing

  • Identify expansion opportunities and up-selling customers.
  • Follow up on prospect and customer emails and questions.
  • Train and onboard new customers and help them be successful.
  • Manage churn and build relationships with our customers.

Who are we looking for?

  • Positive is your middle name. You enjoy collaborating with your clients and are driven by collaborative successes.
  • Communication is one of your talents, and you know how to have strategic conversations on C-level, just as down-to-earth discussions on day-to-day topics with a marketing team employee.
  • You are a critical thinker with an analytical mindset, looking for how to improve your work and that of your colleagues, as well as your clients results.
  • At least 2 years of experience in customer success, sales or project management, preferably in a SaaS-based company.
  • You are fluent in English (written and spoken), Dutch is a plus.
  • You live in Belgium and have a work permit.

What we can offer you?

  • A competitive salary with additional benefits.
  • Access to the Wenite network.
  • The opportunity to help build a company that is in the process of building out its global presence.
  • Huge growth and learning potential.
  • Everything you need to get the job done. Including a Macbook Air.
  • Flexible working hours.
  • Fun team activities and afterworks.