Head of Account Management Benelux @ Efficy in Netherlands (‘S-Hertogenbosch), Brussels

Head of Account Management Benelux to manage a highly engaged and motivated team and ensure our existing customers get the most of our products and services!

We are looking for a Head of Account Management to join our Commercial Team in Benelux. You will play a strategic & tactic role expanding Efficy’s market shares, and make the installed based customers grow.

Large company with close relations

Efficy has a vision to become the leading CRM provider in Europe, and with more than 300,000 users we are getting closer every day. In Efficy two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

We really want our employees to thrive in their daily life, and therefore you can expect online music quizzes, onsite ping-pong tournaments, and lots of more. The communication is informal, and your colleagues are only a short call away. You will have more than 500 colleagues placed in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong and a few remote.  

Your mission

As Head of Account management Benelux you will manage a team of 8-10 FTE including full personnel responsibilities, yearly assessment and salary reviews. Your team will be located in the Netherlands and Belgium and regular travel between locations is expected. 

Your responsibilities include: 

• Leading and distributing the work in your team with weekly forecast meetings which you will report to your manager, VP of Account Management. 
• Making sure all customers are proactively managed with the intent of increasing retention and sales. 
• Having a sales quota given to you by your manager. You will be expected to follow up progress towards targets on a regular basis. 
• Plan and run your teams’ weekly meetings and ensure documentation of meeting notes. 
• Participate in planning of customer events and be expected to occasionally lead local events for your customer base. 
• Work on identifying customers relevant for upsell and cross sell opportunities and support your team in ensuring those opportunities are well managed. 
• Act as an escalation point for your team and occasionally participate in customer meetings

We offer you:

• A competitive salary package with a bonus system and a referral program
• A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happens
• High flexibility and hybrid work is part of our DNA
• State of the art offices with our unique co-living-co-working concept where teamwork is the norm
• International growing opportunities and internal mobility
• Events: team lunches, after works, sport, trips
• Learning opportunities: languages, tech, product, sales techniques, leadership

About YOU

At Efficy we are proud of our company culture that creates openness and honesty between us, and it is extremely important that all employees as well as managers take pride in ensuring that we constantly live up to our values of putting people first, taking ownership and ensure efficiency in the daily work. 

In this role performance management is a key skill, we expect you to have a proven record of performance management with good results.

Ideally you have an extensive experience as an Account Manager and in leading senior and junior account managers teams with a Benelux scope. Experience in the CRM industry, Saas or Software is a big plus!

Good working knowledge in English is a must. If you speak Dutch, it will be an asset!

You can be based in Den Boch( NL) or in Brussels.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact jobs@efficy.com
Find out more jobs at efficy.com! 

Disclaimer 

Efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Efficy. No fee will be paid in the event the candidate is hired by Efficy as a result of an unsolicited referral or through other means.