Sales Operations Excellence

Job description

We grow passionate communities.

Are you passionate about digital marketing? At Qualifio, you can make it your career.

We strongly believe in creating a work environment that puts people first, where human values guide important decisions. We empower our team to grow personally and professionally in a flexible and rewarding workplace. Our commitment is to align your work-life balance with your career goals and personal aspirations.

Who are we?

We are a team of 76 developers, marketers, designers, customer service representatives, thought leaders and food lovers operating from Louvain-La-Neuve, near Brussels, with offices in Barcelona and Paris. Our strength? Our people!

Our vibrant culture comes from a decade of interactive marketing expertise with our human values, mixing transparency, commitment, fun, empowerment, togetherness and creativity.

What do we do?

Qualifio is the leading European first- and zero-party data collection platform for consumer brands, founded in 2011. We enable marketing teams to get to know their audiences through interactive and game-inspired experiences.

Over 400 companies worldwide use Qualifio, including Nestlé, L’Oréal, Unilever, Currys, Valencia CF, LolaLiza, Daily Mail Group, Vivendi and DPG.

Job requirements

About the job

As the Sales Operation Excellence at Qualifio, you will be responsible for managing and enhancing all aspects of revenue operations to maximize efficiency, revenue growth, and customer satisfaction. You will collaborate with cross-functional teams, leverage data-driven insights, and implement best practices to ensure our revenue processes are optimized. You will be acting as a strategic and trusted advisor and work closely with our CRO, Antonio Molina Cubero.

Key Responsibilities

Revenue Strategy Support & Development: Collaborate with Sales, Marketing, and Finance teams to develop and implement revenue growth strategies. This includes creating pricing models, customer segmentation, and go-to-market strategies.
Sales Operations Management: The role involves overseeing the Sales Operations team, providing leadership and guidance to optimize the sales process, ensure accurate sales forecasting, and streamline lead-to-revenue conversion.
Data Analysis and Reporting: Utilize data analytics tools and CRM systems to generate actionable insights, KPI dashboards, and reports that inform decision-making and drive revenue growth.
Process Optimization: Continuously evaluate and improve revenue processes, identifying bottlenecks and implementing efficient workflows to enhance overall operational efficiency.
Customer Success Alignment: Foster alignment between the Sales and Customer Success teams to enhance customer lifetime value. This can be achieved through upselling, cross-selling, and retention strategies.
Technology Management: Supervise the revenue-related technologies (Hubspot, Planhat) and ensure they are effectively utilized across departments.
Forecasting and Budgeting support: Work closely with Finance and CRO to develop revenue forecasts, track performance against targets, and manage budgets related to revenue operations.

What do we expect from you?

Bachelor’s degree in Business, Finance, or a related field (Master’s degree preferred).
Proven experience in revenue operations, sales operations, or a related role.
Strong analytical and data-driven decision-making skills.
Proficiency in CRM software and data analytics tools (HubSpot, PlanHat).
Excellent communication and interpersonal skills.
Strong project management skills and the ability to manage multiple initiatives simultaneously.
Knowledge of SaaS and understanding of revenue growth drivers.

Join us!

Joining Qualifio means becoming part of a healthy and stimulating work environment where human values are central. We thrive in a fast-paced environment, tackling digital marketing challenges for Europe’s leading companies. You’ll integrate an ambitious company where the startup spirit is still going strong. We also excel at having fun, and our team spirit will inspire you.

At Qualifio, we care about our people and believe everyone should be empowered to reach their fullest potential. That’s why we provide our employees with many growth opportunities, like ongoing training and skill development programs.

Qualifio offers an attractive salary package, with many non-financial benefits contributing to our employees’ healthy work-life balance.

Does it sound like a workplace you’d fit in? Let’s have a chat!

Sales Operations Excellence @ Qualifio in Louvain la neuve, Belgium

Qualifio