Senior UX Designer @ OTA Insight in Gent, Belgium

Looking for an experienced UX Designer to reach our ambitious goals

These are exciting times at OTA Insight: we recently raised another round of funding ($80 million) and we have welcomed two new companies,Transparent and Kriya, to our organisation that will expand our product portfolio! To accomplish our ambitions plans we are growing our Product Team and Design has a crucial role to play. So, are you ready to have a big impact in a fast-growing scale-up?

As a Senior UX Designer you will have a direct impact on our product strategy and roadmap by collaborating in the end-to-end product process with your Product Management, User Research and Engineering colleagues. You’ll not only take the experience of our products to the next level, but you’ll also be an advocate for design culture throughout the organisation.

As a Senior UX Designer you will…

• work in a cross-functional team to identify and solve complex problems for both existing and new products in a way that delights our users and drives our commercial goals
• keep us moving towards a more User Centred way of working as you lead by example by running the product design process end-to-end together with our User Research team and your Product Management colleagues
• take up an active role in the user research and testing process ensure the usability and effectiveness of your designs
  safeguard a consistent, elegant and high-quality user experience and product vision as you add to and improve our product portfolio
• own the performance of your designs by following up on key metrics together with the core project team and adjusting your solutions accordingly
• support and coach your more junior colleagues in the craft of UX design through constructive feedback and by pairing on more complex projects
• contribute to our up and coming design system from an interaction point of view

OTA Insight is a commercial platform for the hospitality industry (our clients are AirBnb property owners, individual hotels and major chains like Hilton, Accor, etc.). We combine cutting edge technology and data analytics to help hotels and other accommodations to make smarter business decisions that will maximise their occupancy, revenue and take advantage of opportunities they might otherwise have missed.
We have grown to a team of 300+ employees representing 36 nationalities and working from locations all over the world.

• have 5+ years of relevant design experience, ideally in B2B/B2C SaaS, enterprise software or within a digital product agency.

• can showcase concrete examples of your end-to-end design process on a feature, product or project and the resulting impact on the user and/or business.

• make decisions at a high pace based on the right balance of judgement, user research and usage data.

• are able to learn from and collaborate with multiple departments. Knowing when to push and when to let go.

• can work independently and handle accountability well.

• have an affinity with insights and data visualisation, even if you have no prior experience in this field.

• are comfortable in a mentoring position where other design colleagues will look at you for guidance and advice.

• are familiar with design systems and component libraries and are able to use and contribute to them.

• are fluent in both written and spoken English.