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Social Media & Community Manager @ Deliverect in Toronto, Canada

Deliverect

Toronto, Canada
Who are we
Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 300 million orders completed globally.
We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter, and more connected so that they can serve even more delicious food to their customers. 
With real-time insights, they can easily manage inventory, track revenue growth, automatically update stock, adjust menus globally, and spot new opportunities across platforms.
Who we work with
The most popular and up-and-coming food delivery platforms around the globe, along with your local takeaway restaurants and stores! We also partner with Point Of Sale (POS) Software providers, ensuring we work together in the FoodTech space to deliver a market-leading product.
Our People
Situated within our strategic hubs spanning Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is experiencing an exciting phase of rapid expansion on a global scale. Our journey is marked by ambition, a strong sense of ownership, and collective celebrations of success within our tight-knit team. Fueled by profound mutual respect, we consistently foster an environment conducive to continuous learning and personal growth.
Unified by our Values
At Deliverect, our collective journey is steered by a steadfast commitment to empowerment, unity, and innovation. We empower ambitious pursuits by providing the tools needed to conquer challenges, fostering a culture of ownership and collaboration. Our unity is illuminated by respect and empathy, as we engage in open dialogue, celebrate strengths, and create a secure environment for growth. Fuelled by an unwavering dedication to innovation, we encourage imaginative ideas and nurture inventive thinking through transparent communication and a relentless pursuit of learning. These values drive us forward, shaping our path as we continue to make a meaningful impact.

Your Impact: How you will contribute to our mission

    • Develop, execute, and report on a social media strategy to help Deliverect boost audience engagement and organic growth
    • Create engaging content (i.e. videos, carousels, captions, etc) continuously testing formats and staying on top of growing trends
    • Engage with industry influencers, customers and partners on social channels ensuring Deliverect is part of relevant conversations
    • Collaborate with regional marketing teams to localize plans and tactics as needed
    • Build an employee advocacy program to help team members understand how they can use their social channels to help build our brand
    • Collaborate with senior executives, including the CEO, to refine and manage their social presence
    • Work closely with cross functional teams; i.e. assist the people team with employer branding and help customer success teams manage feedback on review sites with timely responses and resolution
    • Analyze data and report on this on a consistent basis, as well as conducting competitor analysis/benchmarking to inform your social media strategy

Who you are

    • You have 6+ years experience as a Social Media Manager from Hospitality/Foodtech or B2B SaaS products Industry.
    • You’re an independent worker who’s been responsible for managing company social media accounts before
    • You have strong copywriting skills, you have a natural creative eye and can create social content that drives engagement
    • You’re a connector with an ability to work cross-functionally to establish standards and best practices
    • You possess strong communication and interpersonal skills
    • You’re organized and have no issues managing multiple projects at once
    • You’re flexible in responding to evolving business priorities and dealing with ambiguity
    • You’re comfortable analysing data and generating actionable insights to inform strategy

What we offer
– Fast-growing SaaS scale-up that’s been named “unicorn”
– Learning budget and pathways
– Paternity / Maternity policies
– Enhanced holiday or vacation entitlement
– We offer flexibility around working hours, locations and office days
– Diverse international team; regular company and team events
– Transparency and visibility on company vision, strategy, roadmap and progress
– Constant innovation on products, with weekly releases, constant new features and incremental optimisations
– The opportunity to be a part of solving some of the biggest challenges facing the global food tech industry
Equal Opportunities 
Deliverect is dedicated to fostering an inclusive and diverse workplace where all individuals are treated with respect and provided equal employment opportunities. To achieve this, we are dedicated to continuously improving our practices to ensure equal opportunity and fairness for all employees. We actively seek applications from individuals who may be underrepresented in the industry, including but not limited to women, racial and ethnic minorities, individuals with disabilities, and members of the LGBTQ+ community. We believe that embracing a wide range of backgrounds, experiences, and perspectives strengthens our company and drives innovation.
Rights to Work 
Please note, internal and external applicants must have the legal right to live and work in the country where the role is located in order to be considered. Proof of eligibility may be required during the recruitment process. While we value the contributions of individuals from various backgrounds, it’s important to note that we are unable to provide financial support for relocation or travel assistance at this time.
If you require any assistance or support during our recruitment process, or an accommodation due to a disability, please don’t hesitate to contact us at talent@deliverect.com.

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