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Technical Project Manager @ Deliverect in Toronto, Canada

Deliverect

Toronto, Canada
Who are we?
Deliverect is in hyper-growth! As a global SaaS Unicorn, our mission is to be the backbone of on-demand food, with over 245 million orders completed, operating globally.
We simplify online order management to help restaurants, cloud kitchens and food chains around the world become faster, smarter and more connected, so they can serve even more delicious food to their customers.
With real-time insights they can manage inventory, track revenue growth, automatically update stock, adjust menus globally and spot new opportunities across platforms with ease.
Who do we work with?
The most popular and up-and-coming food delivery platforms around the globe, along with your local takeaway restaurants and stores! We also partner with Point Of Sale (POS) Software providers, ensuring we work together in the FoodTech space to deliver a market-leading product.
Our People
Located in our hubs across Europe, North America, South America, Australia and the Middle East we are growing rapidly. We are ambitious, take ownership and celebrate success with the entire team. Because we have a deep level of respect for each other, there is always room to learn and develop.
How you will contribute to our mission
We are looking for an experienced technical project manager to join our Integration team to coordinate our ecosystem development work, namely managing all integration projects from start to finish between Deliverect and all the various platforms that we need to integrate with.
The person in the role will ensure that timelines are respected, details of the integrations are properly specified by engaging constantly with all key stakeholders (internal and external).
The person will need to have a strong product knowledge alongside an intimate understanding of the food tech industry ecosystem i.e Point of sales, payment, online ordering, analytics, etc

Tasks and responsibilities

    • Work closely with management team to define integration priorities
    • Outreach to prospective partners in the hospitality tech industry in conjunction with our regional partner managers
    • Speaking with stakeholders (both internal and external, sales, product teams) to gather requirements and define what a finished integration looks like
    • Manage in parallel approximately 5 to 10 integration projects at a time
    • Define the engagement model with technology partners, i.e. what are the different steps of engagement, the touch points and pace
    • Turn requirements into user stories and work with the development team to execute those stories.
    • Provide first level of support for Beta customers issues when launching an integration

Job Requirements

    • Ability to work in a geographically dispersed environment
    • Previous experience with product management and ability to manage (write and prioritize) requirements for R&DExperience with Cloud technologies and SaaS products
    • Strong communication and interpersonal skills that inspire and motivate leaders and teams
    • Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning
    • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity. Willing and able to address escalated client issues with speed and urgency
    • Technology experience, preferably partner programs, specifically around APIs and software development kits (SDK) and solutions ecosystemsTechnology, preferably partner programs is beneficial (not essential)
    • Experience in the HORECA in general is beneficial (not essential)
    • Exposure to Agile methodologies is also advantageous (not essential)

What we offer

    • Fast-growing SaaS scale-up recently awarded Unicorn status
    • Plenty of scope to develop and take ownership 
    • Competitive salary
    • Range of benefits 
    • We want to support everyone. We offer flexibility around working hours, locations and office days
    • Diverse international team; regular company and team events
    • Transparency and visibility including a weekly company sprint on vision, strategy, roadmap and progress
    • Constantly innovating product with weekly releases, constant new features and incremental optimisations 
    • An early position in a scaling international scale-up with strong growth plans
    • Be a part of solving some of the biggest challenges facing the global food tech market

Equal Opportunities
We value strength from diversity, embracing our differences by working together within a safe and inclusive working environment. You are welcome at Deliverect for who you are, no matter where you come from or what you look like. Our workplace is for everyone. We are committed to treating everyone fairly and equally. If you need any support during our recruitment process, please get in touch talent@deliverect.com.

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