Technical Writer Consultant @ Lansweeper in Dublin, Ireland



Technical Writer Consultant

Job description

Fing is the #1 network scanner for mobile with more than 50 million downloads across its mobile and desktop apps. Fingbox, the hardware companion of the Fing app, raised $1.7 million on Indiegogo to meet the needs of our wide user base to secure and solve issues with their home networks. Our patented technology is used by top Internet providers and device manufacturers worldwide.

Fing is consolidating into a single platform to help people with their networks across multiple apps, website and appliances.

Working together with the product team, this is a great opportunity to work across the full project lifecycle, involved with all levels of the business that reaches millions of people every month.

At Fing we are building a new way to consider the home network as an integral part of the domestic experience, including network security, consumer-grade troubleshooting, and home protection.

Now we are looking for a Technical Writer as an external consultant, self-driven, experienced, and eager to learn new technologies continuously, for a period of about 6 months. If you are interested in joining an incredibly fun and talented mobile team and getting a chance to work with not just software but hardware as well, we look forward to hearing from you!

What will you do?

Research, Write, Improve

  • Continuously study the Fing software to know its features inside out.
  • Gather Fing knowledge from user stories, internal demos, and conversations with developers.
  • Write and publish documentation for Fing customers on how to use the Fing software according to organizational standards.
  • Work with other members of the knowledge base team to compile, review and publish documentation.
  • Write the Fing changelog as new versions of the software become available.
  • Contribute to the visual layout of external documentation in discussion with the documentation lead.
  • Improve documentation processes in discussion with the documentation lead.
  • Continuously revise both internal and external documentation to improve where possible.

Job requirements

Are you the new Technical Writer?

I am someone who

  • Is passionate about sharing knowledge using clear, concise language.
  • Enjoys delving into the technical details of features to better understand them.
  • Is quick and eager to learn about IT networking and asset management in general, as it relates to Fing and its software.
  • Can share knowledge in various formats as required: articles, webinars, videos etc.
  • Can work both independently and with relevant stakeholders to improve documentation.
  • Lives in Dublin or nearby

I have

  • Excellent written and spoken English language skills.
  • Superb verbal communication skills, with a keen eye for detail.
  • Ability to take complex concepts, break them down and make them engaging.
  • A basic understanding of computers and IT networks.
  • Some previous experience writing technical documentation.

Going for gold?

  • In-depth knowledge of IT networking and asset management.
  • Experience as a system administrator using Fing.
  • Experience writing technical documentation in the IT asset management field.

Meet our Recruiter Elvira Arnone