Post A Job

Technical Success Team Lead @ Intigriti in London

Intigriti

London
Your mission
As the Technical Success Team Lead, you will play a critical role in leading and growing our Technical Success team to ensure the successful adoption and utilization of our product by our valued customers. You will be responsible for driving technical success, enhancing team performance, and contributing to the overall growth and success of our organization.
What you’ll be doing
  • Leading / Growing the Technical Success Team
  • Defining requirements / roadmap for Hybrid Pentest programs, ensuring the test environment is prepared for the hacker’s engagement.
  • Responsible for ensuing Technical Success Playbooks are created / updated and implemented to provide consistency and scalable client experience
  • Oversee the development and maintenance of Technical Success Knowledge base to streamline customer/researcher support queries as applicable
  • Driving Initiatives to improve our client’s security posture
  • Ensure effective Technical Success team collaboration with with Success Managers to ensure accurate and detailed information is included in Bug Bounty programs, while verifying the program scope.
  • Communicate Root cause analysis of technical challenges back to Sales Team to ensure consistent messaging and delivery to client expectations
  • Contribute to shaping and enhancing the platform to support continuous growth.
  • Assist in organizing and managing Live Hacking Events, including setup and logistics.
  • Provide senior technical support when required in customer calls where required to support TSM /CSM or Sales team
What you’ll bring
  • A minimum of 3 years of relevant work experience in computer security.
  • Strong drive to improve, build, and scale a young product.
  • Fluent in English (proficiency in French, Dutch, or German is a plus).
  • Demonstrated technology skills, exceptional interpersonal abilities, and excellent written and verbal communication skills.
  • Passion for delivering an exceptional customer experience, with the ability to balance customer needs and business priorities effectively.
  • Effective communicator with consultative and credible approach, possessing the necessary technical and domain expertise.
  • Keen attention to detail in all aspects of work.

What is in it for you?
✅ Competitive salary (and discretionary bonus)
⏰ 26 days of annual leave and Bank Holidays
⭐ Top-notch Private Healthcare and Health Cash Plan
⭕ Hybrid working model
☕ Initial home office budget
✈️ 1-month work abroad policy
✍ Great training and yearly learning budget
⌛ Employer pension scheme
⛹ Social activities and team outings
✨ Referral bonus
❓ Employee Assistance Program
⚡ Great hardware and access to the best tools to be successful in your role
☎️ Mobile subscription contribution
Why join us?
Here are some great benefits of joining our team:

  • Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty.
  • We provide a clear career path and learning budget to help set you up for success.
  • Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
  • Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
  • We are the proud winners of the Deloitte Rising Star award in 2020 and the Deloitte Fast 50 award in 2021.
  • We’re backed by top investors who are enabling us to grow internationally.
Apply for this position
About us
Intigriti is a rapidly expanding cybersecurity company specializing in crowdsourced security services to help organizations protect themselves from cybercrime.

Our industry-leading bug bounty platform enables companies to tap into our global community of 70,000 ethical hackers, who use their expertise to find and report vulnerabilities that may otherwise have gone unnoticed.

More than 200 organizations, including Intel, Yahoo, and Red Bull, trust our platform to reduce the risk of cyber-attacks and data breaches. With cybersecurity becoming an increasingly important issue, our complementary security testing services have been designed to help companies of all sizes keep their digital assets secure.

Founded in 2016, Intigriti now has a global team of 100+ employees spread across Belgium, the United Kingdom, the Netherlands, and South Africa. And with the backing of our recent Series B Funding, we’re planning on taking our growth to the next level.

Are you ready to jump onboard the rocket ship?

Related Jobs

Showing 1 - 4 of 112 jobs

contact@startupcareers.eu