Customer Success Officer @ Prompto in Gent

About Prompto

At Prompto we’re on a quest to become the most trusted, data-driven real estate marketplace in Europe.  We’re convinced that trust rules the world. It is the foundation of every real estate deal. That’s why we’re striving to play a role in making every real estate transaction 100% transparent for everyone. With Prompto, we help our customers centralize their real estate and stakeholders in one sexy platform that helps them sell, rent and manage real estate with more fun! 

What challenge is waiting for you?

Our Sales team is looking for an amazing new colleague to help them with their mission to turn every Promptonian into an ambassador and help each customer with their projects.

You’ll help them out by:

• Onboarding our new clients and showing them everything there is to know about Prompto

• Helping our customers bring their properties to life by building marvelous showcases

• Develop training material & structure for our customers and users

• Promote value through customer experience

• Sharing valuable customer feedback with our commercial and product teams to help us improve our product

What can you bring to the table?

You’re looking for a challenge where you can support the hack out of your customers. With your great communication skills and passion to build amazing relationships you have the ability to make each customer smile. You are fluent in English and Dutch, adding German or French to the list is a big plus!  Already have experience with customer success management? Even better!

Except for the challenge, what else can you expect?

You can expect a salary  added with extra-legal benefits like meal vouchers, hospital insurance, a Cafeteria plan, and much more. Since a salary just isn’t enough, we promise you a team where everybody chips in and gives their all. We’re not just there to help with the work, we’ll also be there to celebrate successes together!   

Apply now and let us succeed together! 
(Beware, only qualified candidates will be contacted for a job interview)