Business Development Manager – Business Intelligence @ OTA Insight in Dallas-Fort Worth Metroplex

OTA Insight

+44 20 3095 2727

Job description

At OTA Insight, we’re helping the hospitality industry with our BI solution to visualize and leverage its data in the most simple way so that they can optimize their revenue, distribution, and marketing decisions.

This year is our 10 year anniversary and it is a big one! We raised a series B funding and have welcomed two companies to our organization. With 400+ people, representing 36 nationalities living in 30 different countries, we are a fun, collaborative and committed team that works hard to achieve amazing results.

We are expanding internationally and are looking for a full-time Business Development Manager – Business Intelligence. Revenue Insight is the business intelligence platform that unlocks the potential of your PMS data and delivers actionable insights to hoteliers. Revenue Insight visualizes their main business drivers by combining market segments, channels, source markets, transient and groups data.

For this position we’re looking for someone with a strong Revenue Management background and who has extensive knowledge on different RMS & PMS solutions. You’ll play an important role in the global roll-out of Revenue Insight and will be involved in developing the go-to-market strategy for your region. If you are looking to get your hands dirty, if you want to take the opportunity to work with local and global hotel chains whilst helping us in the roll-out of Revenue Insight in this early stage of growth- great, read on!

What you’ll do:

  • Source potential client opportunities via cold calling, (cold) emailing campaigns and through interaction with professional industry network groups

  • Attend meetings, (inter)national conferences, and have the freedom to organize regional roadshows and business trips to build pipeline and achieve targets

  • Build, organize and execute a business development plan to achieve business aims and sales targets

  • Utilize and develop innovative strategies to maximize results and win over challenging targets

  • Respond to all incoming product enquiries, referrals and leads in a timely and effective manner

  • Preparation of accurate quotes, development and presentation of proposals to clients in a professional and confident manner

  • Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions

  • Maintain accurate records of your business development activities on Salesforce

  • Achieve sales KPI’s and targets.

  • Sales to be finalized in a timely manner, with a focus being placed on being proactive

  • Maintain regular contact with prospective clients and new accounts

  • Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations

  • Contract negotiation as required, maintaining a balance between optimal service, value for the client and OTA Insight’s profit margins

  • Ensure all documentation is complete post sales to set up trials, and to move the client to a subscription

  • Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback

  • Demonstrate commitment to the team, to ensure the team achieves its goals, objectives, and SLA’s

  • Adopt the relevant processes, procedures and policies to ensure a consistently high level of service is adhered to

  • Where necessary identify shortfalls in the process and procedures and suggest process improvements

  • As Revenue Insight is a young product and new company focus, additional responsibilities/tasks might be required

Job requirements

  • Excellent analytical, problem solving and troubleshooting skills – ability to define problems, collect data, establish facts and draw conclusions

  • You have 2+ years relevant experience in revenue management

  • Strong knowledge of different Hotel PMS & RMS software

  • Strong overall business and people skills, including planning, presentation skills, and sales skills

  • Excellent communication skills with the ability to effectively interface with all levels and teams on a formal, informal, written and verbal basis

  • You are fluent in English

  • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment

  • Able to perform under pressure

  • Ability to travel and have the flexibility to work in different time zones

  • Ability to lead meeting with C-levels of global chains and to present at conference

What’s in it for you?

  • We offer you a highly competitive Total Reward package to reflect and demonstrate the true value of being part of #BestTeamEver with focus on compensation; benefits; development & culture that gets reevaluated every year.

  • No worries about going to the doctor: we’ve got you covered with health insurance and 401K contributions.

  • “A day about you, away from your computer” is the motto for our annual Detox Days.

  • As hard working professionals, we trust in your sense of responsibility so no micromanaging but a flexible work environment.

  • Do you love a yoga session, a new haircut or a massage? So do we! And we can, with our class pass subscription.

  • Are you sad to leave your dog at home while you’re at work? We feel you! We’d love to meet your puppers, no matter how big or tiny, so we ensure a dog-friendly office with lots of cuddles and play time! We even have our very own paw-of-fame in the office.

In addition to benefits and other OTA Insight total rewards, the annual base salary for this role is $65,000 – $80,000 + commission. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

At OTA Insight, we champion diversity, equity, and inclusion to cultivate our #bestteamever. As such, we do not take a “cookie-cutter” approach to hiring the best talent and invite all candidates interested in joining our team to apply. Have you discovered one of our roles, but do not meet all the listed qualifications? No worries! Please apply and our talent acquisition team will be happy to review your application to try and find the best fit for you!