Account Executive Mid Market @ Deliverect in Toronto, Canada


As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Omnichannel Innovation
Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don’t just survive; they thrive in an ever-changing global landscape.
Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits:
Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.
Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.
Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.
Department Focus
Enter the Sales team at Deliverect—the pulsating heartbeat of our journey towards growth and the delivery of exceptional value to our customers. We’re not just on the front lines; we are the front lines, simplifying order management and shaping the future of how businesses thrive.
For us, it’s not merely about transactions; it’s a transformative journey, fostering lasting connections and redefining the very essence of order management. Beyond selling, we are builders of consultative relationships, drivers of innovation, and creators of a landscape where our customers not only survive but thrive.
Meet our team—a force that doesn’t just make deals; we make life easier for our customers, embodying a spirit that redefines order management. In our ranks, colleagues are not just colleagues; they’re innovators, champions of excellence, and the driving force behind Deliverect’s continued success. Welcome to a team where every interaction is a step towards not just closing a sale but opening a door to transformative relationships.
Your Impact
As a Mid Market Account Executive at Deliverect, you will play a pivotal role in shaping the company’s
future growth and success. You will directly contribute to expanding our client base within the
dynamic hospitality and e-commerce industry, empowering businesses of all sizes (6 – 50 locations) to
streamline their operations, enhance customer experiences, and achieve their growth objectives.
Your expertise in sales, relationship building, and consultative problem-solving will be instrumental in
this pure hunting role, in securing new customers, driving revenue growth, and establishing Deliverect
as a leader in the omnichannel hospitality and e-commerce solutions space.
A Typical Day
Sales Pipeline Management and Prioritization
– Start your day by reviewing your sales pipeline, prioritizing leads based on their potential and
– Identify and categorize leads, ensuring that high-priority prospects receive the attention they
– Develop a structured plan for the day, allocating time effectively to manage your pipeline
Engaging with Potential Clients
– Reach out to prospective clients, personalizing cold calls and initiating email conversations.
– Schedule sales meetings with qualified leads, showcasing your ability to connect with
potential clients and build rapport.
– Conduct thorough research on each prospect, tailoring your sales approach to their unique
needs and challenges.
Consultative Sales Presentations and Demonstrations
– Prepare and deliver compelling sales presentations, highlighting the value proposition of
Deliverect’s solutions.
– Effectively demonstrate the features and benefits of Deliverect’s omnichannel solution,
capturing the attention of potential clients.
– Address client objections and concerns with confidence, demonstrating your expertise and
ability to provide tailored solutions.
Negotiating Deals and Closing Sales
– Navigate the negotiation process with skill and diplomacy, aiming to strike mutually beneficial
– Discuss pricing and terms with potential clients, finding common ground and ensuring
satisfaction for both parties.
– Finalize contracts and close deals, marking the culmination of your sales efforts and securing
new partnerships for Deliverect.
Client Relationship Management and Ongoing Support
– Maintain open communication channels with existing clients, providing ongoing support and
addressing their needs promptly.
– Nurture client relationships, fostering loyalty and encouraging them to become advocates for
Deliverect’s solutions.
– Monitor client satisfaction levels and identify opportunities for upselling or cross-selling to
increase revenue and client retention.
Collaboration and Team Dynamics
– Collaborate with marketing, customer success, and product development teams to align sales
strategies with overall business goals.
– Share insights and learnings with colleagues, fostering a culture of knowledge exchange and
continuous improvement.
– Contribute to a positive and productive team environment, supporting the overall success of
the sales department.
Professional Development and Training
– Participate in training sessions and workshops to enhance your sales skills and knowledge of
the hospitality and e-commerce industry.
– Stay up-to-date on industry trends and emerging technologies, ensuring your expertise
remains at the forefront.
– Seek feedback from mentors and colleagues to identify areas for improvement and
continuous growth.
Your Expertise
– Proven experience of 3+ years successfully selling a B2B SaaS product, Omnichannel Solution
ERP or Middleware
– Exceptional cold calling and networking skills
– Ability to build rapport and foster long-lasting relationships with potential clients
– Deep understanding of the needs and challenges of mid-market businesses in the hospitality
and e-commerce industry
– Exceptional written and verbal communication skills, in English and French
– Ability to effectively articulate the value proposition of Deliverect's solutions and demonstrate
their ROI
– Strong negotiation and deal-closing skills
– Adaptability and resilience in a fast-paced, high-pressure sales environment.
In addition to these specific requirements, it is also important to note that Deliverect operates in a
fast-paced and competitive industry. Successful candidates will be highly motivated, driven, and eager
to learn. With the ability to work independently and as part of a team to achieve common goals.
Join Deliverect: Where You Shape Tomorrow’s Success
At Deliverect, we’re not just seeking team members; we’re on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table:
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek into Life at Deliverect:
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry’s most significant challenges.
Equal Opportunities at Deliverect:
We’re committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work:
While we welcome diverse backgrounds, it’s crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can’t offer financial support for relocation or travel assistance.
Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at Join Deliverect, a workplace where culture meets career advancement.