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Head of Product @ Deliverect in Toronto, Canada / Ghent, Flemish Region / Amersfoort / London, UK

Deliverect

Toronto, Canada / Ghent, Flemish Region / Amersfoort / London, UK

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Deliverect
As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all the while being a part of something larger than themselves.
Omnichannel Innovation
Our omnichannel solution serves as the driving force behind order management for fast-paced operations, providing seamless experiences for businesses and their customers. With real-time insights and analytics, our versatile and adaptable solution caters to businesses of all sizes in the hospitality and Q-commerce industry, spanning restaurants, delivery services, grocery stores, and more. With Deliverect, businesses don’t just survive; they thrive in an ever-changing global landscape.
Unlocking Benefits
Our meticulously crafted solutions provide a multitude of benefits:
Growing Sales: Acting as a catalyst, we propel businesses to expand their customer base, accelerating order processing and improving order delivery times.
Optimised Operations: As specialists in fine-tuning business operations, we elevate overall efficiency while concurrently reducing operational costs.
Elevated Customer Satisfaction: Deliverect supports businesses in offering customers faster delivery times and a seamless ordering experience, ensuring unparalleled customer satisfaction.
Dynamic Team and Values
Embarking on our global expansion journey across strategic hubs in Europe, North America, South America, Oceania, Asia, and the Middle East, Deliverect is fuelled by ambition and mutual respect. Our tight-knit team thrives on continuous enhancements and personal growth.
Guided by unwavering values of ownership, collaboration, and learning, we provide individuals with an environment to conquer challenges and build determination. Our culture is deeply rooted in our growth story, originating from our Belgian startup roots. From our humble beginnings, we defied all odds in unity, transforming into a global force in the tech industry. We leave a positive impact on our customers and the individuals we serve, creating a lasting legacy in our collective journey.
Department Focus
Welcome to the epicentre of the digital ordering revolution—Deliverect. Within our Product Department, we stand unwavering in our dedication to consistently and efficiently deliver groundbreaking solutions to the global marketplace. Our mission is more than a goal; it’s a commitment to bridging the gap between customers and the businesses they hold dear.
Whether streamlining digital ordering for delivery or on-premise service, we are the architects of tools that empower businesses to flourish in our swiftly evolving digital landscape. Behind the scenes, our engineers, designers, and product managers are fueled by boundless passion and innovation, perpetually pushing the boundaries of what’s possible. In our world, the word “impossible” finds no home.
We’re not just thinkers; we’re doers on a grand scale, acting on ideas that create fresh and improved ways to serve our customers. Our products, relied upon by businesses across the globe, represent our integral role in their success—a role we take immense pride in.
Our commitment goes beyond crafting products; it’s about creating experiences. User-friendly, dependable, and scalable, we design and build technology that empowers without overwhelming, always keeping simplicity and user-friendliness at the forefront. Join us in the Product Department, where innovation is not just a buzzword—it’s our way of life.
Your Impact
As Head of Product at Deliverect, a pioneer in online ordering, you’ll wear the crown of product strategy, steering our initiatives towards global growth and market dominance. Your vision will forge the roadmap, impacting every facet of our product, from customer satisfaction to innovative features that solidify our market presence.
But your influence extends beyond mere products. You’ll cultivate a culture of collaboration, bridging departments and igniting a spark of innovation that fuels continuous improvement. As a leader who empowers with empathy and insight, you’ll foster a positive, productive environment where forward-thinking reigns, elevating both team morale and Deliverect’s reputation in the industry.
This is your chance to leave a mark, not just on our product suite, but on the entire digital ordering landscape. 

A Typical Day

    • Oversee the product development lifecycle, ensuring alignment with strategic goals.
    • Engage in data analysis to inform decisions, maintaining our competitive edge in the market.
    • Regularly interact with internal teams and external stakeholders, leveraging platforms like Slack and Zoom for effective communication.
    • Lead meetings and presentations, articulating vision and progress with clarity and enthusiasm.
    • Collaborate with engineering, marketing, and sales teams to align product strategies with business objectives.
    • Participate in cross-functional brainstorming sessions, contributing to a rich exchange of ideas.
    • Tackle complex product challenges, applying a strategic mindset to drive effective solutions.
    • Continuously evaluate market trends and customer feedback, adjusting strategies as needed.
    • Adapt to rapidly evolving tech landscapes, staying ahead in the SaaS domain.
    • Pursue ongoing professional development, keeping abreast of the latest industry innovations.

Your Expertise

    • Your ability to articulate complex ideas with clarity will engage and resonate with a diverse audience, ensuring understanding across all levels of the organization.
    • Possess the exceptional ability in building and nurturing relationships across different teams will foster a collaborative culture, essential for our collective success.
    • Known for your creative problem-solving skills, you transform challenges into opportunities, driving growth and innovation.
    • Demonstrate a profound sense of responsibility and openness, you lead projects with transparency, enhancing trust and accountability within the team.
    • The ability to blend technical knowledge with strategic business insights, vital for crafting impactful enterprise solutions.
    • Your understanding of Enterprise SaaS landscapes and Deliverect’s technical infrastructure. 
    • Proficiency in analyzing complex data sets informs strategic decisions, shaping the product roadmap with insights that drive success.
    • Expertise in developing and managing robust APIs and integrations enhances our product’s compatibility and efficiency across diverse enterprise systems.

Additional Information

    • In this strategic role, you will not only shape the future of Deliverect’s product line but also play an integral role in revolutionizing the global digital ordering landscape. Your unique blend of skills, combined with a strategic vision and an innovative mindset, are key to driving our ongoing success and growth.
Join Deliverect: Where You Shape Tomorrow’s Success
At Deliverect, we’re not just seeking team members; we’re on the lookout for dynamic individuals who thrive in a fast-paced SaaS environment. We are fuelled by perceptive, ambitious, and determined professionals who embrace challenges and turn them into opportunities for innovation.
What We Bring to the Table:
Unicorn Status: Join a fast-growing SaaS unicorn at the forefront of the order management industry.
Learning Opportunities: We invest in your growth with a dedicated learning budget and clear learning pathways.
Inclusive Policies: Our paternity/maternity policies, enhanced vacation entitlement, and working arrangements reflect our commitment to your success.
Diverse Team: Become part of an international team that values diversity, fostering a culture of transparency and visibility.
A Peek into Life at Deliverect:
Performance-Driven Freedom: Your contributions speak louder than the clock. Achieve flexibility by focusing on what matters—delivering impactful results. Your autonomy in choosing how you achieve success is recognised and celebrated.
Innovation Hub: Immerse yourself in a culture of constant innovation, where weekly releases and new features keep our products at the forefront.
Big Challenges, Bigger Solutions: Be part of a mission to solve some of the global tech industry’s most significant challenges.
Equal Opportunities at Deliverect:
We’re committed to creating an inclusive and diverse workplace. We actively encourage applications from underrepresented individuals, fostering a workplace where everyone is treated with respect and provided equal opportunities to thrive.
Rights to Work:
While we welcome diverse backgrounds, it’s crucial to note that applicants must have the legal right to work in the country of the role. Though we value contributions from various backgrounds, we currently can’t offer financial support for relocation or travel assistance.
Supporting Your Journey:
If you need assistance or support during our recruitment process or require accommodations due to a disability, reach out to us at talent@deliverect.com. Join Deliverect, a workplace where culture meets career advancement.

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