Sales Enablement Lead – APAC @ OTA Insight in Singapore, Singapore

OTA Insight

+44 20 3095 2727

To apply for this job please visit boards.eu.greenhouse.io.

At Lighthouse (formerly OTA Insight), we’re on a mission to reimagine commercial strategy for the hospitality industry. Our commercial platform simplifies data, transforming complexity into confidence with actionable market insights, business intelligence, and pricing tools that maximize revenue.

We successfully raised 80 million in series of B funding, we welcomed four companies to our organization and want to grow over 100 million in ARR in 2024. With more than 560 teammates illuminating the way, representing 34 nationalities living in 35 different countries of which 175 in Belgium alone, we are a fun, collaborative and committed team that works hard to achieve amazing results. Ready to take off and join this rocketship in revolutionizing the hospitality sector?

We are expanding internationally and seeking an Enable Solutions lead to support our continued growth. You will be responsible for supporting the APAC commercial team to ensure OTA Insight maintains a competitive advantage in the market.  This position will be responsible for supporting multiple aspects of preparing our sales team members to successfully execute our GTM strategy.

Responsibilities:

  • Own the commercial readiness of our product platform through playbook and content creation, training with Commercial team, and ongoing product motion preparedness as new features or products are released.  Adapt playbooks and skill set development training with special attention on approach and fit for APAC markets.
  • Develop and deliver commercial action plans for the launch of products and strategy to provide continued support in driving commercial performance 
  • Own GTM readiness in APAC through collaboration with Sales Management, Marketing and Product for product feature releases and enhancements
  • Surface and support reporting needs in collaboration with Revenue Operations and Data Analytics where appropriate to capture data to then interpret and distill down into business insights for assessing ongoing commercial performance in APAC. 
  • Collaborate with business development teams to identify and grow opportunities within different markets to increase the MRR footprint and share of wallet for existing accounts 
  • Work with Sales Management to establish regional and individual KPIs to enable business development teams to achieve product targets
  • Collaborate with account management & enterprise solutions to execute GTM plans for increasing penetration of products into key accounts
  • Own product training for the commercial team and respective material and content from new hire readiness to ongoing academy sessions designed to focus on training needs based on results, skill set development, market and regional nuances in APAC.
  • Create and deliver new hire training and respective onboarding and ongoing training curriculum in collaboration with and assigned by Enablement Sr. Manager.
  • Liaise with Product Managers and GTM Enablement to provide support for the commercial team to ensure continued product knowledge and to identify opportunities within global markets for product development and enhancement 
  • Provide commercial progress updates monthly  to the CRO, Sales Management, and Rev Ops outlining successes, opportunities, and action steps to improve quota achievement for the APAC region
  • Execute on content creation or modifications across our sales engagement platforms (Groove), LMS (Allego) or corporate wiki (Confluence)
  • Determine most appropriate customer win stories and case studies related to our integrated product(s) and collaborate with Marketing in their development to be leveraged in buyer and customer pitches and playbooks
  • Find opportunities to improve tools, simplify the sales motion, and advance success of our platform in APAC

Job requirements include but are not limited to:

  • The ideal candidate has a Bachelor’s Degree in Hospitality, Business, Communication, or Learning & Development
  • 8+ years of experience in related roles: enablement, consulting, coaching, sales, program management, sales strategy, change management.
  • 4+ years experience in facilitating learning content or Sales readiness to team(s),
  • 3+ years of relevant experience within the hospitality business, or with a SaaS company.
  • You have experience in coaching, enabling, training and mentoring a team 
  • You have experience with SalesForce and LMS platforms
  • You are fluent in English and have excellent written and oral communication skills 
  • You have a proven track record of successfully training a sales organization and experience in the APAC region to develop sales strategies and motions that accommodate product platform sales and regional nuances.
  • You are a strategic thinker that tries to find ways how we can scale as fast and as effectively as possible
  • Enablement is a global team and this role will be dedicated to supporting our APAC region.  You must have overlapping hours with our APAC team.
  • You are a team player and always eager to help colleagues to overcome objections and challenges. 
  • You are not afraid for challenges or objections, you are motivated by them and a creative thinker that comes up with ideas how to tackle them and see an opportunity rather than a challenge
  • You have proven skills in relationship building both internally and externally
  • You have no problem working in a fast paced environment where objectives and projects might change in order to scale.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it’s part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we’re excited to see how your light can shine within our team. We can’t wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.