Sales Expert – Berlin Brand Store @ Cowboy in Germany Berlin

The Role

We’re looking for multiple Sales Experts (m/f/x) to become ambassadors for Cowboy in our Brussels Brand Store (full-time and part-time).

You will be responsible for creating a magical journey for the customer making an immediate connection, radiating your passion for the bike and its role in tackling the urban mobility challenges. You will gain an in-depth expertise of the bike and its fit in the market and be able to communicate this clearly to customers in both German & English. 

Cowboy is about ‘customer obsession’, creating a seamless customer experience, being close to our riders from the moment of discovery, to the moment where a problem arises, and when we want to be close to solve it. Building a new way to move in your city we aim to reinvent customer relations through mobile service, automation, predictive maintenance whilst building long-term partnerships with our customers on trust and care.

What you’ll be doing:

• Be a trusted, passionate expert of all Cowboy products, able to advise customers and answer all product related questions
• Be responsible for your sales activity, developing business for Cowboy
• Communicate this expertise on a daily basis via chat, call, face-to-face or email communication
• Plan Test Rides and meetings with potential customers or groups of customers
• Host Test Rides, showcasing the bike and confidently informing potential customers about the products. Following up with customers after the test rides, nurturing relationships and potential business
• Contribute to ensure a high level of security and awareness of the retail space
• Ensure and maintain the shop floor