To apply for this job please visit apply.workable.com.
⇨ Click here to apply! (https://web.fountain.com/cowboy/apply/brand-store-sales-expert-brussels)
We’re looking for multiple Sales Experts (m/f/x) to become ambassadors for Cowboy in our Brussels Brand Store.
You will be responsible for creating a magical journey for the customer making an immediate connection, radiating your passion for the bike and its role in tackling the urban mobility challenges. You will gain an in-depth expertise of the bike and its fit in the market and be able to communicate this clearly to customers in both Dutch & French.
Cowboy is about ‘customer obsession’, creating a seamless customer experience, being close to our riders from the moment of discovery, to the moment where a problem arises, and when we want to be close to solve it. Building a new way to move in your city we aim to reinvent customer relations through mobile service, automation, predictive maintenance whilst building long-term partnerships with our customers on trust and care
The Sales Expert should be able to:
- Be a trusted, passionate expert of all Cowboy products, able to advise customers and answer all product related questions
- Be responsible for your sales activity, developing business for Cowboy
- Communicate this expertise on a daily basis via chat, call, face-to-face or email communication
- Plan Test Rides and meetings with potential customers or groups of customers
- Host Test Rides, showcasing the bike and confidently informing potential customers about the products. Following up with customers after the test rides, nurturing relationships and potential business
- Contribute to ensure a high level of security and awareness of the retail space
- Ensure and maintain the shop floor