Hello Customer


Hello Customer allows B2C organizations to take the right actions with confidence to be the brand customers love. We gather all your customer feedback data across platforms, run it through our AI language engine, and show you where to take action to be a market leader.

We were founded in 2015 by Leslie Cottenjé, Bram De Vos and Joeri Pansaerts. We secured 8 million in 2 funding rounds in 2018 and 2020. With offices in Belgium, The Netherlands, and France, we are on a mission to grow worldwide to be the leading CX solution for international B2C enterprises.

At Hello Customer, we want to help organizations put the customer in the center of their business. We know this is a process that doesn’t happen overnight. As the saying goes, ‘change is the only constant’. That’s why we want to be a part of your journey. When you allow Hello Customer to join forces in your business strategy, you are in for a ride.

At Hello Customer, we strive to be a stimulating environment, built around people. Working at Hello Customer means that you enjoy an enormous amount of trust, freedom and responsibility. As a rule for hiring, we hire first by mindset and cultural fit, then by skills.

We don’t care about your background, degree, marital state, color, religion… We simply value people. Working at Hello Customer is a hell of ride: we have big plans and enjoy hard work, but at the same time enjoy life. We love a good party or barbecue and never say no to a fresh beer or cocktail.

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